Happy Monday! Let’s get stuck in.

Circular Showcase

Ever bought something online, only to return it a few days later? You’re not alone! In 2024, US retailers faced nearly $890,000,000,000 in return-related costs, according to the National Retail Federation. Globally, the figure is far higher.

Powering this colossal reverse flow is a fast-growing ecosystem of platforms designed to enhance traceability, value recovery, and customer satisfaction. Today, we showcase a selection of software players working to reduce the impact of returns on retailers, brands, and the environment.

ZigZag Global
📍 UK
🔗 https://www.zigzag.global/
ZigZag Global is a returns management platform helping retailers like Selfridges, Boohoo, and The Hut Group streamline their reverse journey. Their intelligent platform, combined with a 1,500+ strong global carrier network, enables fast, sustainable, and personalised return solutions across 170+ countries

Loop Returns
📍 US
🔗 https://www.loopreturns.com/
Loop Returns powers hassle-free returns for Shopify brands like Allbirds, Chubbies, and Princess Polly. Their all-in-one recovery platform automates workflows, incentivises exchanges over refunds, and promotes circularity by routing eligible returns to resale or donation channels.

ReBound
📍 Netherlands
🔗 https://www.reboundreturns.com/
ReBound, a Reconomy Group company, is a global returns specialist enabling seamless omnichannel returns for fashion and lifestyle brands. Their platform combines integrated returns software with a robust logistics network, providing an end-to-end ecosystem to manage the entire returns lifecycle.

Yayloh
📍 Sweden
🔗 https://www.yayloh.com/
Yayloh’s SaaS platform helps modern fashion and lifestyle brands digitise and automate the return journey, improving profitability and customer satisfaction while reducing environmental impact. With built-in analytics and machine learning, Yayloh enables brands to better understand return behaviour and drive smarter, data-backed decisions.

Frate Returns
📍 Canada
🔗 https://www.frate.com/
Frate empowers Shopify brands with cutting-edge returns software designed to elevate the post-purchase experience. Their platform is trusted by brands like Monos, Peak Design, and Schutz, and includes a seamless customer portal, AI-driven exchange suggestions, advanced fraud detection, and in-store POS returns.

Circular Calendar

The summer slowdown…

P.S. We recently launched our suite of B2B services designed to amplify your company’s visibility and impact. To learn more, simply follow the link below:

Have a superb week and we’ll see you again on Friday!

Cheers to circularity,

#TeamCircularConnect #ConnectingTheCircularEconomy