Privacy Policy

1. Introduction

Circular Connect ("we", "us", or "our") operatescircularconnect.net (the "Website"). This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller

The data controller responsible for your personal data is: Circular Connect, Bridegroom Street, Market Harborough, England, LE16 9GZ Email: [email protected]

3. Information We Collect

We collect the following personal data:

• Account Information: When you register as a member, we collect your name, email address, and login credentials
• Analytics Data: Through OpenPanel, we collect usage data including IP address, browser type, pages visited, and time spent on pages

4. How We Use Cookies

Our website uses cookies for the following purposes:

Essential Cookies (no consent required):

• Session cookies to keep you logged in and maintain your authentication
• Security cookies to protect against fraudulent activity

Analytics Cookies (consent required):

• OpenPanel tracking cookies to analyze website usage and improve our services

You can control cookie preferences through your browser settings. However, disabling essential cookies may prevent you from accessing member features.

5. Legal Basis for Processing

We process your personal data under the following legal bases:

• Contract: To provide you with member account services
• Legitimate Interest: To analyze website usage and improve our services
• Consent: For analytics cookies (OpenPanel tracking)

6. How We Use Your Data

We use your personal data to:

• Provide and maintain your member account
• Authenticate your login
• Analyze website usage and improve user experience
• Communicate with you about your account

7. Data Sharing

We do not sell your personal data. We share data only with:

• OpenPanel: Our analytics service provider for website usage tracking

8. Data Retention

• Account data: Retained while your account is active, then deleted within 30 days of account closure
• Analytics data: Retained for 24 months
• Login cookies: Session-based (deleted when you close your browser) or up to 30 days for "remember me" functionality

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

11. International Data Transfers

Your data may be transferred to and processed in countries outside the UK. We ensure adequate safeguards are in place through standard contractual clauses or equivalent measures.

12. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Website.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: [email protected]

To lodge a complaint with the supervisory authority, contact the Information Commissioner's Office (ICO) at ico.org.uk.